Special instructions
- Where and When:
45 minutes prior check-in to all flights is required.
Morning and afternoon departure times. The exact departure time for your preferred time frame will be specified on your voucher.
Departs from Kahului Heliport, Hangar #110 View Map
Parking at Kahului Heliport is $4 per hour. - Restrictions:
Cancellation Policy: No refunds within 48 hours of flight. For groups of 12 or more, 7 days advance notice is required.
Regular Seat: Weight limit per passenger is 239 pounds (108 kg).
Front Seat: Both front seats must be purchased together. The weight limit for the two front seats is 380 pounds (172 kg) per couple.
Comfort Seat Surcharge: A comfort seat surcharge applies for one passenger weighing 240 pounds (108 kg) or more, a combined weight (2 passengers) of 420 pounds (190 kg) or more, or for groups of 3 or more an average weight of 200 pounds (90 kg) per person or more.
All guests are discreetly weighed at check-in. Please ensure accurate weights are provided when booking. For guests exceeding the weight limit an additional seat must be purchased. This is for the safety and comfort of all passengers. In cases where there is a big weight discrepancy, there is a chance that someone may need to stay behind with no refund on seat. - Special Notes:
Flight routes and sights may vary due to weather conditions.
Children 23 months or younger may fly at no charge and must sit on adult's lap. Please provide child's weight at time of booking.
Physical Needs: Wheelchairs can be wheeled to the helicopter but there is no lift into the helicopters and due to liability policies staff cannot assist guest climbing into the helicopter. Guests companion can assist them up, it's an estimated foot up onto the skid and another foot up into the seat of the helicopter. Wheelchairs will stay at the office during flight.
Air Maui offers the following optional media packages (rates subject to change without notice):
Video thumb drive and pre-boarding photo: $60 (cash) or $74.95 (credit card)
Pre-boarding photo: $20 (cash) or $20.83 (credit card) - Operation Days:
Daily
- Duration:
75 minutes
