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Please review these cancellation and change terms carefully before booking Maui tours and activities.
Please review these cancellation and change terms before booking. Some Maui tours, cruises, luaus and activities may have special rules that override the general policy below.
If we cannot confirm your booking, you will receive a full refund.
Cancel a confirmed booking for a full refund as long as you cancel in time:
Some activities have special cancellation terms. Those terms will be listed on the activity page and/or your voucher and will override the general rules above.
Cancellations made inside the required cancellation window are non-refundable.
You may change your date or time at no charge if the activity has availability and the request is made outside the applicable change or cancellation deadline.
Requests made inside the deadline are subject to the vendor's policy and approval.
Please review your voucher promptly. It is your responsibility to contact us if anything is incorrect or if you need changes.
Tours and activities may be changed or canceled due to weather, ocean conditions, mechanical issues or other unforeseen reasons. If the vendor cancels, you may reschedule or receive a full refund. We may contact you by phone, text or email regarding updates.
Please call us at 1-866-482-9775. We will do our best to help, but changes inside the cancellation window depend on the vendor.
Gift certificates and unused gift certificate balances are non-refundable.
Call LahainaTours.com for help with cancellation rules, changes, voucher details or Maui activity reservations.
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